COMMUNICATION PITFALLS

Have you ever felt misunderstood? Have you ever had a conflict that escalated because of miscommunication? How often do misunderstandings derail your day? Common communication challenges include misinterpretations and missed opportunities.

  • Studies show that 75% of business failures stem from communication breakdowns (Harvard Business Review).

  • Companies with 100,000+ employees lose an average of $62.4 million per year due to miscommunication. (The Cost of Poor Communications - David Grossman)

  • 65% of divorces are attributed to communication problems, making it the most common factor leading to divorce. (Marcia Mediation)

THE UNDERLYING ISSUE

  • Technology vs. Human Interaction - Digital age → More texting, less face-to-face conversation.

  • Employees struggle with expressing ideas with clarity.

  • People are constantly multitasking, which reduces the quality of attention during conversations.

  • Schools and families rarely teach emotional intelligence, active listening, or conflict resolution.

  • Exhaustion and stress reduce emotional bandwidth, making communication short, defensive, or dismissive.

  • People may fear vulnerability or rejection, leading them to hide feelings or avoid deeper conversations.

  • People from different backgrounds may interpret tone, body language, or honesty differently.

  • Generational gaps (Boomers vs. Gen Z, for example) can mean different preferences in communication speed, style, and openness.